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    I seem to be having a problem with my site. Two people who tried to go on it mentioned that they got a message saying there is a problem with the website's security certificate. Any clue on why this might be or how I can fix it?


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    You are referring to a custom mapped domain (not a .wordpress.com URL)? Staff cannot issue SSL certificates for custom domains (mapped or registered at WordPress.com) at the moment.

    When you're sharing links to your site, if your are sharing them with https URLs like this:

    https://eliteglassworks.net/

    that will result in an error. However, provided your visitors access your site over an http URL like the following:

    http://eliteglassworks.net/ there should not be any problems.


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    You are referring to a custom mapped domain (not a .wordpress.com URL). Staff cannot issue SSL certificates for custom domains (mapped or registered at WordPress.com) at the moment.

    When you're sharing links to your site, if your are sharing them with https URLs like this:

    https://nursekellyknows.com/

    that will result in an error. However, provided you use an http URL like the following:

    http://nursekellyknows.com/ there should not be any problems.


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    Hi all,

    I've been experiencing problems with the WordPress site http://himmlische-antworten.net/ which I administer.
    When I try accessing the site using SSL (via https://) I get a certificate warning in Firefox, Chrome and IE (Error in FF: "Untrusted Connection" / "ssl_error_bad_cert_domain") and can't access the site unless I add a security exception. The domain is registered via the wordpress.com Premium Package. When accessing the site under it's "native" domain (https://himmlischeantworten.wordpress.com) the problem doesn't occur.

    Does anyone know how I can solve this? Is there a manual way to renew the SSL certificate?

    Thanks a lot and greetings from Germany!


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    You are referring to a custom mapped domain (not a .wordpress.com URL). Staff cannot issue SSL certificates for custom domains (mapped or registered at WordPress.com) at the moment.

    When you're sharing links to your site, if you are sharing them with https URLs like this:

    https://himmlische-antworten.net/

    that will result in an error. However, provided you use an http URL like the following:

    http://himmlische-antworten.net/ there should not be any problems.


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    Hi timethief,

    thanks for your reply. You are correct, using http:// works just fine. The problem is that some search engines link to https:// by default, and people like me who use browser plugins that redirect to HTTPS wherever possible see the error as well. Some less technically inclined people might not know what to do when faced with the error and thus, I'm losing traffic, which is unacceptable.

    The domain is in fact registered through WordPress and not an external registrar, so I can't make any changes to the domain, further than what is offered in the WordPress dashboard, which doesn't include what I need.

    All help is much appreciated!


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    I have same situation on two blogs both of which have custom domains. I believe nothing has changed and Staff still cannot issue SSL certificates for custom domains (mapped or registered at WordPress.com) at the moment. I tagged this thread for Staff to take notice of your issue, concerns and feedback. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.


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    I believe nothing has changed and Staff still cannot issue SSL certificates for custom domains (mapped or registered at WordPress.com) at the moment.

    This is still the case. It's an issue we are aware of and working to resolve.


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    @lizthefair
    Thanks for confirming that for us.


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    Hello, I just did a reblog from a certain site that was giving away a free giveaway.. now when I click on that site from my page, an Error message appears saying something like.. Attackers must be present to snatch away your password or credit cards etc blah blah...

    May I know why this is being happening? Should I remove the reblogged content altogether? Or is it something else?

    Thanks


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  • 04/29/15--04:37: kokkieh on "pls let me know"
  • Hi there. This looks like an error that often happens with WordPress.com blogs that have their own domains. WordPress.com can't issue security certificates for every site that has a custom domain, so your browser will sometimes give a warning when you try to visit that site, as that domain doesn't match the security certificates for WordPress.com. If you change the URL from https://thoughtsandthings1.com/2015/04/25/200-followers-giveaway-thank-you/ to http://thoughtsandthings1.com/2015/04/25/200-followers-giveaway-thank-you/ (i.e. remove the "s" in "https") then you won't see that error. And if your browser gives you the option, it's also safe to set this site as an exception, then it won't be blocked for you again.

    You won't be able to change the actual links in the reblog, so your readers might still experience this problem. You can perhaps give them the explanation I gave you via a comment on that reblogged post of yours.


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    Thanks for this info.. already a few ppl have clicked on that link, how can I find out if they actually reached?


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  • 04/29/15--05:05: kokkieh on "pls let me know"
  • I'm afraid there's no way to find that out.


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    I just noticed an exclamation point to the left of my URL and also a triangle next to the sync icon to the right of it. When I hover over the exclamation point, the pop-up tip states, "This website does not supply identity information." How do I correct this? Thank you.


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    Will you provide a screenshot please? I'll tag this thread for Staff attention. You can use http://snag.gy/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.


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    Here's the snag.gy way. I'll do the Media Library one in a minute.
    http://snag.gy/U6i7c.jpg
    Thank you.


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    Just one screenshot from http://snag.gy/ is fine. I believe what you are referring to could be the SSL security Staff have implemented re: changing our http:// links to the more secure encrypted https:// links. However, Staff will confirm that when they get to this thread.


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    Hi,
    I created a test site to learn wordpress. I called it:
    http://www.hearttotheartlomilomi.wordpress.com. Note the typo. It should be: http://www.hearttoheartlomilomi.wordpress.com. When I was ready to launch my website, I registered http://www.hearttoheartlomilomi.com and linked it to my test site.
    Now Safari puts up a security warning about the certificate for my site, saying: "This certificate is not valid (host name mismatch)".
    I think this must be because my test site has a typo in it so they don't match. Does anyone know how to fix this problem?
    Thanks
    Joy


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    Please see the HTTPS support page. http://en.support.wordpress.com/https/ Note that SSL certificates need to be signed to a specific domain, and WordPress.COM cannot provide certificates for mapped domains at this time, so our certificate is signed for WordPress.com. That may result in browser warnings if you access your custom domain at https://hearttoheartlomilomi.com/ instead of the HTTP version at http://hearttoheartlomilomi.com/ The developers who are working on this hope to have HTTPS support for all WordPress.com users this year, but no other details are available at this time.


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